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![]() include "../doctrineincs/regufont.html"; ?> Both Mr. Snyder and Mr. Elton were very talented mechanically, and both eventually opened auto repair garages. Mr. Snyder was very service-oriented. He dealt very honestly with his customers and spent extra time in order to finish each repair task very accurately. If he made a mistake, he always corrected it at no charge. He treated his customers as he would want to be treated. Mr. Elton, however, overcharged the customers he felt he could deceive. He frequently replaced additional parts that did not require replacing. He wanted to get as much money from each repair as possible. He usually argued that a repair mistake was not his fault and charged his customer for its correction. Mr. Snyder demonstrated the other-centered and pleasing principle in his work - to give. Mr. Elton revealed the self-centered and pleasing principle - to get. Do you think that their customers would be able to distinguish the "giver" from the "getter"? How are we to be non-worldly in our business dealings? |